Built for classes, not just appointments
Set capacity, run waitlists that auto-promote, and send reminders that cut no-shows — without forcing a fitness business into a generic calendar.
Booking plus the business
Flex vs. standalone scheduling software
Generic appointment-scheduling tools are built for haircuts and consultations, not for fitness. They can put a time on a calendar, but they don't understand class capacity, waitlists, class packs, membership credits, or coaching notes.
Flex is scheduling built for fitness — classes and 1-on-1s, waitlists and reminders, packages and memberships — connected to the rest of your business so a booking, a payment, and a workout are all the same thread.
Flex vs. scheduling software
What you get with one platform, versus the typical point solution.
| Capability | Flex | Generic scheduling tool |
|---|---|---|
| 1-on-1 appointment booking | Yes | Yes |
| Group class scheduling & capacity | Yes | Limited |
| Automatic waitlists & promotions | Yes | Limited |
| Class packs & membership credits | Yes | No |
| Payments & packages built in | Yes | Add-on |
| Client profiles, attendance & notes | Yes | Limited |
| Workout programming for booked clients | Yes | No |
| Branded website on your domain | Yes | No |
Why it matters
Booking tied to billing
Sell class packs and memberships and let credits draw down automatically as members book. No reconciling a calendar against a separate payment tool.
One system end to end
The same place that books a client holds their profile, payments, attendance, and workouts — so nothing falls through the cracks.
Frequently asked questions
Does Flex handle group classes and 1-on-1 sessions?
Yes. Flex runs both group classes (with capacity and waitlists) and one-on-one appointments, with automatic reminders for each.
Can members buy and use class packs?
Yes. You can sell class packs and memberships, and credits draw down automatically as members book — all inside Flex.
Will reminders help with no-shows?
Yes. Automatic email reminders (and SMS on Studio and up) go out before sessions, which is one of the most effective ways to reduce no-shows.
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